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Automation2024

Fisse SPRL

End-to-end workflow automation for a Belgian operations company.

Fisse SPRL

Summary

We replaced a tangle of email threads and manual spreadsheets with a unified automation layer that connects Fisse SPRL's CRM, accounting and field operations — so the team only handles the exceptions.

Fisse SPRL was scaling fast but their back-office still relied on copy-paste between disconnected tools. Customer intake, scheduling, invoicing and field reports each lived in a different system, and every handoff needed a human to bridge it.

We mapped the full workflow, identified the deterministic parts, and built an automation layer on n8n that connects their CRM, accounting, and field-ops apps. Edge cases route to a human in a structured queue; everything else flows on its own.

What used to take half a day per project now happens in the background. The team spends their time on customer work and exception handling, not data shuffling — and every step is auditable end-to-end.

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